Privacy Policy

Privacy Policy

At YOSO LIMITED, located at Flat 54 Yarrow Apartments, 82 Bittacy Hill, London, England, NW7 1TH, we are committed to protecting your personal data and ensuring transparency regarding how we collect, use, and store it.

1. Introduction

This Privacy Policy outlines how we handle your information in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). By using our services or visiting our premises, you agree to the practices described in this policy.

2. Information We Collect

We may collect and process the following types of personal data:

• Full Name
• Contact details (phone number, email address, postal address)
• Appointment and booking history
• Payment information (e.g. card transactions via secure payment systems)
• Preferences regarding hair and beauty treatments
• Marketing preferences and communication history
• Any other information voluntarily provided by you

3. How We Use Your Information

Your personal data is used to:

• Provide you with requested hairdressing and beauty treatments
• Manage appointments and bookings
• Communicate about upcoming appointments and promotions
• Improve our services and customer experience
• Process payments securely
• Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your data based on one or more of the following legal bases:

• Your consent
• The performance of a contract
• Compliance with a legal obligation
• Our legitimate business interests

5. Data Retention

We will retain your personal data for as long as necessary to provide our services or comply with legal requirements. Typically, this will be no longer than 6 years after your last interaction with us, unless a longer period is required by law.

6. Sharing Your Data

We do not sell your data. We may share your information with:

• Payment processing providers
• IT service providers (for secure data storage and booking systems)
• Legal and regulatory authorities if required

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccuracies in your data
• Request data deletion (in certain cases)
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Security Measures

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure or destruction.

9. Cookies

If you use our website, it may use cookies to enhance user experience. You can adjust your cookie preferences via your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website or upon request at our premises.

11. Contact Us

If you have any questions or concerns about your personal data or this Privacy Policy, please contact us at:

YOSO LIMITED
Flat 54 Yarrow Apartments
82 Bittacy Hill, London, England, NW7 1TH